We read every message and usually respond within 1 business day.
Many questions can be sorted out in the app straight away.
Open Settings, go to History and use Sync recent payments. If the payment still does not appear, write to us with your registered email and the Razorpay payment ID.
A purchase from the last 24 hours with no credits used can be refunded in full. Duplicate and unauthorised charges are refunded too. The refund policy lists every case.
Credits for a failed generation go back to your balance automatically, and the reason is shown on the failed creation. If your balance still looks wrong, tell us which tool you used and roughly when.
API keys are under Settings, Developer, and setup steps are in the API and MCP guide. Data export and account deletion are on your Profile page. More answers are in the FAQ.